Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.
Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.
We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.
Visit our blog to read the latest news from YSB, including updates on events and programs.
We Can Help
Accessing our services:
- Head Office > 613-729-1000
- Mental Health Hub > 613-562-3004
- Employment Services > 613-236-8244
- Youth Justice >613-738-7776
- Community Services > 613-241-7788
*Please leave a voicemail if we don’t pick up right away.
To reach our Crisis Line, call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.
Latest Posts
Contact Us
Youth Services Bureau of Ottawa Head Office
613-729-1000
info@ysb.ca
2675 Queensview Drive
Ottawa, Ontario K2B 8K2
24/7 Crisis Line 613-260-2360
Toll-free for Eastern Ontario
1-877-377-7775
Media
613-729-0577 ext. 50206
communications@ysb.ca
About Us
YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.
About Donating
Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.
Our Blog
August 5, 2026
What Every Parent Should Know Before Their Child Reaches a Crisis
Mind Matters Series: What Every Parent Should Know Before Their Child Reaches a Crisis "As parents, we aren't always hearing them." – Greg McPherson As parents, we spend years teaching our children how to speak, express themselves, and find their place in the world. Yet one of the greatest challenges of parenting isn't knowing [...]
August 5, 2026
BDO Canada Helps Keep Youth at the Centre of RISE & THRIVE 2026
BDO Canada Helps Keep Youth at the Centre of RISE & THRIVE 2026 BDO Canada joins RISE & THRIVE 2026 as a Youth at the Centre Sponsor, helping create a morning grounded in the voices, experiences and potential of young people. At YSB, young people are at the heart of everything we do. Their experiences […]
August 4, 2026
Strong Roots, Shared Purpose: Bell Let’s Talk Returns to RISE & THRIVE 2026
Strong Roots, Shared Purpose: Bell Let’s Talk Returns to RISE & THRIVE 2026 Bell Let’s Talk joins the YSB Foundation as the Strong Roots Sponsor of RISE & THRIVE 2026, continuing a valued partnership built around supporting youth mental health and well-being. For years, Bell Let’s Talk has stood alongside YSB and the young people […]