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Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.

Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.

We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.

Visit our blog to read the latest news from YSB, including updates on events and programs.

Accessing our services:

  • Head Office > 613-729-1000
  • Mental Health Hub > 613-562-3004
  • Employment Services > 613-236-8244
  • Youth Justice >613-738-7776
  • Community Services > 613-241-7788

*Please leave a voicemail if we don’t pick up right away.

To reach our Crisis Line, call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.

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Contact Us

Youth Services Bureau of Ottawa Head Office
613-729-1000
info@ysb.ca
2675 Queensview Drive
Ottawa, Ontario K2B 8K2

24/7 Crisis Line 613-260-2360

Toll-free for Eastern Ontario
1-877-377-7775

Media
613-729-0577 ext. 50206
communications@ysb.ca

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About Us

YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.

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About Donating

Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.

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Our Blog

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Partner Spotlight: The Outliers RC — Backing Youth, One Backpack at a Time

Partner Spotlight: The Outliers RC — Backing Youth, One Backpack at a Time Sometimes, a backpack is more than a backpack. It can mean walking into school feeling prepared, included and ready to learn. That belief drives The Outliers RC, an Ottawa-area registered not-for-profit motorcycle group dedicated to supporting children and families in need by [...]

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Partner Spotlight: Kristen and Brandon’s Commitment to Ottawa’s Youth

Partner Spotlight: Kristen and Brandon’s Commitment to Ottawa’s Youth Through YSB’s Partner Spotlight Series, we’re proud to recognize individuals and organizations whose generosity, leadership and community spirit help create brighter futures for young people across Ottawa. For Kristen and Brandon, supporting the Youth Services Bureau of Ottawa (YSB) is deeply personal. Brandon’s commitment to giving [...]

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Partner Spotlight: Halpenny – Investing in the community we share

Partner Spotlight: Halpenny — Investing in the Community We Share For more than 100 years, Halpenny has been part of the Ottawa community. That long history has created a deep sense of connection and a belief that being a local business means caring for the people who call this city home. Halpenny’s support of the [...]

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