Our crisis line is open 24/7 for anyone to call for help with any situation, emergency or not. Our live crisis chat is also available anytime.
Our service areas include Youth Engagement, Mental Health Services, Community & Housing Services, Employment Services, and Youth Justice Services throughout 21 locations across Ottawa.
We help 3,000 youth every month get from where they are to where they want to be. You can help get them there, too.
Visit our blog to read the latest news from YSB, including updates on events and programs.
We Can Help
Accessing our services:
- Head Office > 613-729-1000
- Mental Health Hub > 613-562-3004
- Employment Services > 613-236-8244
- Youth Justice >613-738-7776
- Community Services > 613-241-7788
*Please leave a voicemail if we don’t pick up right away.
To reach our Crisis Line, call 613-260-2360 or 1-877-377-7775 (Eastern Ontario) or click here for our Online Crisis Chat.
Latest Posts
Contact Us
Youth Services Bureau of Ottawa Head Office
613-729-1000
info@ysb.ca
2675 Queensview Drive
Ottawa, Ontario K2B 8K2
24/7 Crisis Line 613-260-2360
Toll-free for Eastern Ontario
1-877-377-7775
Media
613-729-0577 ext. 50206
communications@ysb.ca
About Us
YSB helps thousands of young people address what threatens their physical, sexual, mental, and social well-being. We offer youth programming in five main service areas across multiple locations throughout Ottawa.
About Donating
Our programs and services empower youth to make choices today that help them secure a better future. Your gift helps them do the same and impacts their lives directly.
Our Blog
February 3, 2026
Now Recruiting New Members for the YSB Foundation Board of Directors
Volunteer Recruitment Posting - Director, YSB Foundation Board The Youth Services Bureau Charitable Foundation (YSB Foundation) is recruiting for qualified candidates to join its Board of Directors. We are particularly seeking candidates with strong connections within the corporate world and in the community. While the YSB Foundation was established more than 15 years ago, YSB [...]
June 27, 2025
We Need Your Help to Shape the Future of YSB
Are you a current or former YSB client or participant? We want to hear from you. As part of our 2025 Strategic Planning process, we are conducting a confidential survey to gather input from the youth, families, and community members we serve. Your voice matters, and your feedback will help guide the growth and improvement […]
June 17, 2025
A breakfast event with impact and purpose in support of young people accessing YSB’s youth mental health services! Proudly hosted by the YSB Foundation When: October 16, 2025, 7:30 to 9 a.m. Where: Horticulture Building, Lansdowne Reserve your table or join as a sponsor. Come together as business and community leaders and youth allies, and […]